Legal

Legal Notices

Access to any information on this Thomas Cook London 2012 Web Site is conditional on your acceptance of the following terms and conditions, information and statements (collectively referred to as Legal Notices). Our booking conditions apply to the travel arrangements and products offered on this web site and must be read in addition to
these Legal Notices. Thomas Cook Retail Limited trading as Thomas Cook London 2012 reserves the right to change or update the Legal Notices relating to use of this Site from time to time without prior notice to Users. The current version of the Legal Notices will be displayed within the Site from the date on which any changes come into effect.
Continued use of the Site following any changes to the Legal Notices shall constitute
your acceptance of such changes.

Terms and Conditions For Use of This Site
Data Protection/Privacy
Company Information

Terms and Conditions For Use Of This Site

1. User agreement between the user (“User”, “you”) and Thomas Cook Retail Limited
trading as Thomas Cook London 2012 (“Thomas Cook London 2012”, “we”, “us”). Please read these terms and conditions of use (“Terms and Conditions”) before using this website (“Site”).
You consent to these Terms and Conditions when you use this Site, without
qualification. If you disagree with any part of the Terms and Conditions, you may not use
this Site in any way.
2. The information on this Site is directed solely at those who access this Site from the
United Kingdom mainland. We are an English registered Company. Our business and
the services we offer are governed by the applicable laws of England and Wales. No
warranties and/or representations of any kind, express or implied, are given as to the
compliance of the information shown on this Site, the services offered by or on behalf of
us, any information relating to such services and our business in any respect with any
laws of any other country which do not, in any event, affect or apply to the same.
3. Site User Obligations
You agree to be bound by the following obligations, including without limitation:
You accept financial responsibility for all transactions made under your name or account
You must be 18 years of age or over and have legal capacity.
You warrant that all information you provide about yourself or anyone else shall be true
and accurate.
The transmission of threatening, defamatory, pornographic, political, or racist material or
any material that is otherwise unlawful is expressly prohibited.
This Site and any content may not be modified, copied, transmitted, distributed, sold,
displayed, licensed or reproduced in any way by you, except that one copy of the
information contained within the Site may be made for personal, non-commercial use.
4. Bookings for travel arrangements advertised on this Site may only be made by
persons who are resident in the United Kingdom. All travel arrangements advertised on
this Site are subject to the Thomas Cook London 2012 booking and purchase conditions which must be read before confirming your booking or purchase over the telephone with
us. Residents of other countries must identify themselves as such at the time of booking
or purchase and ascertain whether the booking or purchase will be accepted from their
country of residence and the conditions applicable to their booking or purchase. All
bookings and purchases are also subject to the general information appearing in the
relevant descriptions on this Site and to any conditions/information of which we make
you aware when you telephone us to make a booking.
5. Thomas Cook London 2012 booking conditions contain limitations and exclusions of liability to any person(s) who books and/or takes any of our London 2012 Short Breaks.
Cancellation and amendment charges are payable if a booking is cancelled or amended
after it has been confirmed.
6. Access to this Site is conditional on your agreement that all information contained in it
and all matters which arise between you and us will be governed by English law.
Access is further conditional on your agreement that any dispute or matter which arises
between you and us will be dealt with exclusively by the Courts of England and Wales.
We reserve the right to deny access to the Site at any time without notice.
7. No warranties, promises and/or representations of any kind, express or implied, are
given as to the accuracy of any of the information contained on this Site or as to the
nature, standard, suitability or otherwise of any services offered by us or on our behalf.
We shall not be liable for any loss or damage of whatever nature (direct, indirect,
consequential or other) which may arise as a result, directly or indirectly, from the use of
any of the information or material contained in this Site and/or use of or access to any
other information or material via web links from this site or any inability to access or use
this Site. These exclusions of liability apply only to the extent permitted by law and,
except for information or material accessed via Sites or supplied by an identified Third
Party, where consistent with our applicable booking conditions. If any of these
exclusions, in whole or part, is found to be unlawful, void or for any other reason
unenforceable, that exclusion or part of the exclusion shall be deemed severable and
shall not affect the validity or enforceability of the other exclusion(s) or part(s) of the
exclusion(s) in question.
8. We may change any aspect of this Site or its content, including the availability of any
suppliers, features, information, database or content, at any time and without notice.
9. Without prejudice to the foregoing provisions, we are entitled to the benefit of any
applicable exclusions and/or limitations of liability permitted by the laws of any country
found to be applicable to the information shown on this Site and/or any services offered
by us or on our behalf.
10. The information and/or prices shown on this Site are updated from time to time and
therefore may have changed by the time you come to telephone us to book your short break. You will be given the updated information over the telephone at
the time of booking.
11. The copyright in the material contained on this site belongs to its Licensors or us.
The material may only be used for your own personal use for non-commercial purposes.
12. This Site is provided on an 'as is' and 'as available' basis. We do not accept any
liability in respect of your ability to access or use the site at any time or for any
interruption in that access or use or for any failure to complete any transaction. We do
not warrant that the Site is free from computer viruses or other properties that may
cause loss or damage.
13. We reserve the copyright and all proprietary rights in the Site and all content. The
material contained within this Site is the property of Thomas Cook Retail Limited or its
affiliates unless identified as belonging to third parties. The name Thomas Cook London 2012,
and any other marks, logos and graphics of Thomas Cook Retail Limited or Thomas
Cook UK Limited displayed on the Site are registered trademarks of Thomas Cook UK
Limited or its affiliates. Other company and product or service names displayed on the
Site may be the trademarks of their respective owners. You are not granted any right or
license to use any trademarks.

Data Protection/Privacy

Thomas Cook understands and respects the importance of your privacy When you browse the site, we do not collect personal information about you. The only way we will get any kind of personal information is if you give it to us when we
specifically ask for it. We may ask you for personal information in a variety of circumstances:

• when you make a reservation or purchase something from us by email, letter, fax, or on the phone
• If you register with us, subscribe to any newsletter, enter competitions or register for
  promotions
• If you take part in surveys or provide us with feedback

In order to help us maintain and improve our service to you Thomas Cook London 2012 also uses 'cookies' to collect information about your use of the website. Cookies are a feature of web browser software that allows web servers to temporarily store information within your browser, which in turn allows us to recognise the computer used to access Thomas Cook London 2012. Most browsers automatically accept cookies but you can delete existing cookies from your browser. You can also edit your browser options to choose not to receive cookies in future. We may use cookies to keep track of the transaction from one page to the next.

We may also collect information about your visit to our website, based on your browsing
(click stream) activities. This information may include the pages you browse and
products and services viewed or booked for example. This helps us to better manage
and develop our offers and to provide you with better products and services tailored to
your individual interests and needs.

We may use this information to measure the entry and exit points of visitors to the Site
and respective numbers of visitors to various pages and sections of the Site and details
of searches performed. We may also use this information to measure the usage of
advertising banners, other click throughs from the Site. We may disclose information of
this nature in aggregate form to third parties, personal information on individual visitors
will not be passed on to any third party.

Users who subscribe to any e-mail service we may offer, or users who book travel
arrangements and who have not opted out, may receive promotional mailings and emails from Thomas Cook companies. Your personal details will not be passed to any
other third parties except where necessary to process your booking or enquiry. When you
ask us to book travel arrangements for you, you agree that we may use and transfer
your personal information in this manner.

Thomas Cook Retail Ltd, its contractors, agents, owners, and employees are not
responsible for the content or the privacy policies of other web sites to which this Site
may link.

We will provide a summary of any personal information held upon request. This
information will only be sent to the e-mail address on file for the subscriber name
associated with it. To obtain an information summary please e-mail
info@thomascooklondon2012.com. Thomas Cook London 2012, its contractors, agents, owners and employees are not responsible for the content or the privacy policies of other web sites to which this Site may link.

Company Information

Our registered company name, company number and registered office address are as
follows:-

Thomas Cook Retail Ltd
The Thomas Cook Business Park
Coningsby Road
Peterborough
PE3 8SB
Company Registration Number : 00102630 England